What We Collect and Why
When you open an account, we record your mobile number, chosen username, and the wallet details you provide for bKash, Nagad or Rocket deposits. We log your login times, device type, and IP address to detect unusual access patterns and keep your account secure. Payment processing
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requires us to verify your wallet ownership before releasing withdrawals—that means checking the name on your mobile wallet matches your account name. We store this information as long as your account stays active, plus the period required under Bangladesh financial record-keeping practices. We do not share
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your personal details with marketing agencies, data brokers, or any entity outside our core service partners—the payment gateways that clear your bKash, Nagad and Rocket transactions, and the game studios that deliver live tables and slot rooms to your screen. Those partners see only the minimum
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data needed to complete each transaction or game round. Cookies track your session so you stay logged in when you switch from Crash Zap to Holdem Proseries, and they remember your language and layout preferences. You can delete cookies in your browser settings anytime; doing so
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will log you out and reset your preferences. If you want to see everything we hold about you, request a correction, or close your account and have your data removed, contact our support team through the live chat or the email address listed in the support
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section below. Requests are handled within seven business days. This policy applies to users in regions where our service is available under local law—check your jurisdiction's regulations before opening an account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.